🚚 Shipping Duration

📍 Greater Cairo: Within 3 working days
🌍 Other Governorates: Within 7 working days

⚠️ Important: Customers must check each item on the day of receipt and report any issues immediately.

✅ Free exchange or full refund requests are accepted the same day only if:

• 📦 The product is damaged
  
• 🛠️ The product has a manufacturing defect
  
• 🔄 The product differs from what was ordered (note: some items have fixed colors)
  

⚠️ The company may convert an exchange request to a return and refund. Refunds are processed after the product is received and inspected, unless instructed otherwise.

🔋 Some products need batteries—try new ones before claiming a defect.